Our Process – How We Work With Every Client

How We Deliver Exceptional Building Projects Across Cornwall
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A Clear & Simple Process From Start to Finish

At Cornish Roofing, we believe that every customer deserves a smooth, stress-free roofing experience. Whether it’s a small repair, a new flat roof, or a full re-roof, we follow a clear step-by-step process designed to keep everything transparent, efficient and professionally managed.

Below is the exact process you can expect when you work with us.

A house under construction, with scaffolding on the right side. The house has a steeply sloped roof, a chimney, and light brown wooden shingles on the exterior walls.

Step 1: Initial Contact & Consultation

You get in touch with us by phone, email or through our website. We’ll ask a few simple questions about the issue or project so we can understand what you need.

What we do:

Listen to your roofing concerns

  • Ask for photos (if it’s a quick repair)

  • Arrange a site visit at a time that suits you

Close-up of a stone house with a chimney, multiple roofs, and small windows. The stone walls and slate roof are visible under a cloudy sky.

Step 2: Site Visit & Roof Inspection

One of our experienced roofers visits your property to inspect the roof. This allows us to accurately diagnose the problem and recommend the best solution.

During the inspection:

  • We check the roof structure, tiles/slates, felt, battens, flashing & gutters

  • Identify leaks, storm damage or deterioration

  • Discuss any concerns you may have

We provide honest, straightforward advice — no upselling, no pressure.

A house with a slate roof, skylights, and large windows, under a partly cloudy sky.

Step 3: Free Written Quotation

Once the inspection is complete, we provide a clear, detailed and itemised quotation.

Your quote includes:

  • A full breakdown of work needed

  • Materials required

  • Timescales and start date options

  • Total cost with no hidden fees

You are free to ask questions or request adjustments. We keep everything transparent so you know exactly what you’re getting.

Modern house with dark blue siding, large windows, and solar panels on the roof, under a cloudy sky.

Step 4: Scheduling & Preparation

When you’re happy to go ahead, we schedule the work and reserve materials.

Before starting the job we:

  • Confirm the start date

  • Order all required materials

  • Arrange scaffolding (if needed)

  • Prepare access and site safety

We always aim to work around your availability and minimise disruption.

A structure with glass windows and metal framing on a wooden building, viewed from below aligned with the roof, with visible sky and trees in the background.

Step 5: Work Begins – Professional Roofing Installation

Our roofing team gets to work, following the agreed plan with care and precision.

During the job:

  • We protect your property and surroundings

  • Keep the site tidy and organised

  • Keep you updated with progress

  • Work safely and efficiently at all times

Whether it’s a repair or a full re-roof, we work to the highest standards using quality materials.